Emerald Pluz Enterprise Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website emeraldpluzenterpriseltd.com or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Business name (if applicable)
- Physical address
- Any information you provide through contact forms
b) Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visits
c) Service Information
If you engage our computer repair or ICT services, we may collect:
- Device information
- System configuration details
- Service history
We do not intentionally collect sensitive personal data unless required for service delivery.
2. How We Use Your Information
We use your information to:
- Provide computer repair and ICT services
- Respond to inquiries and customer support requests
- Process service requests
- Improve our website and services
- Send service updates or business communications
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings.
4. Data Sharing and Disclosure
We may share your information only:
- With trusted service providers who assist in operating our website or business
- When required by law
- To protect our rights, property, or safety
All third parties are required to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal requirements
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Emerald Pluz Enterprise Ltd
No. 98, Agbabiaka Road, Ilorin, Kwara State, Nigeria
Email: fix@emeraldpluzenterpriseltd.com